Privacy Policy

Information we collect

When you contact us, we may collect your name, email address, optional phone number, optional business name, the message you provide, and your SMS consent choice. We may also receive information you choose to provide during subsequent communications.

Our website and service providers may process technical information, such as your IP address, browser or device information, and information needed to operate the site, prevent abuse, and process form submissions.

How we use information

We use information to respond to inquiries, discuss business brokerage services, coordinate appointments and requested follow-ups, maintain communication records, provide requested services, and meet applicable legal obligations. If you separately opt in to SMS messages, we use your mobile number and consent record to send messages within the scope of that consent. Providing a phone number alone does not constitute SMS consent.

Mobile information and SMS consent

Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent mobile numbers or SMS consent information. Text messaging opt-in data and consent are excluded from sharing for third-party or affiliate marketing.

Service providers supporting message delivery may process this information only as needed to provide messaging services on our behalf. This does not authorize them to use it for their own marketing or promotional purposes.

Service providers and other disclosures

We use providers to operate our website, process and store inquiries, manage business communications, and deliver messages. These may include Webflow for website hosting and forms, our email and business systems, and Nextiva for business messaging. Information is provided to them as needed to perform those services.

We may also disclose information with your permission, as required by law or legal process, or as necessary to protect rights, safety, and the security of our services. These disclosures do not permit mobile information or messaging consent to be shared for third-party or affiliate marketing.

How information is protected

We use reasonable administrative and technical measures appropriate to the information we handle, including restricting access to people and providers who need it to perform their work. No website, electronic storage system, or communication method can guarantee absolute security. Please do not submit financial records or sensitive documents through the initial contact form; contact us to arrange an appropriate process.

Retention and processing locations

We retain information for as long as needed to respond to your requests, provide services, maintain consent and communication records, resolve disputes, and meet applicable legal or recordkeeping requirements. Our service providers may process information in locations outside your state or country.

Cookies and similar technologies

The website and its providers may use cookies or similar technologies for site functionality, security, and form processing. You can manage cookies through your browser settings; blocking them may affect website functionality.

Your choices

You can choose not to provide a phone number and can submit the contact form without opting in to SMS. To stop SMS messages, reply STOP. For messaging help, reply HELP or email austin@ibainc.com.

Contact us to request access to, correction of, or deletion of information you have provided. We will handle requests in accordance with applicable requirements and may need to verify your identity. Some records may need to be retained for legal or operational reasons.

Policy updates

We may update this policy as our services or practices change. The latest version will be posted on this page with its updated date. The SMS Terms and Conditions provide additional information about our text messaging program.